Interview with Yoohaina Edwards Operations Manager
Post info
25 Jul 2022
As the Operations Manager, what does your job entail?
Everything that isn’t recruiting! My main job along with Katy Moss, is supporting candidates, welcoming them, onboarding them to ensure that they have a great customer experience. We want them to feel part of the Applica team and not just another contractor or a number.
I look after the team here. It’s so important to make sure they are genuinely happy at work.
What makes the team at Applica so special?
The team here actually genuinely cares about and supports one another and this naturally extends to candidates and contractors, this is our core and our culture, it’s real.
What is the best part of your job?
It’s that I get to interact with EVERYBODY! Recruitment is all about people and I spend a lot of my time listening to our candidates to understand their needs and getting to know them as a person. We deal with individuals who have their own needs, lives and stories, we are always respectful and mindful of that, ensuring that their journey with Applica is tailored to them.
What are the benefits of working in a global company?
It’s wonderful to meet so many different people from so many different cultures and ultimately realising that we are all the same!
Accents may be different and cultures do things in different ways but ultimately everyone wants a successful project. I love listening to our candidates and making sure we deliver what they want and need.
Finally tell me something not many people know about you
Yoohaina isn’t my actually my first name! It is actually Nuntiya.